Frequently Asked Questions

Everything you need to know about your next adventure.

What are your standard shipping times and costs?

We offer free standard shipping on all orders over $75. Most orders are processed within 1-2 business days and typically arrive within 3-5 business days depending on your location.

How do I return or exchange a product?

We want you to love your gear. If you are not satisfied, you can return unused items in their original packaging within 30 days of purchase for a full refund or exchange.

Are your water sports products covered by a warranty?

Yes, all OceanAir Sports equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship to ensure your safety and satisfaction.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email confirmation containing a tracking link. You can also track your status directly through our website's 'Order History' section.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. International shipping rates and delivery times vary by destination and are calculated at checkout.