Returns & Exchanges
At OceanAir Sports, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy for unused items in their original packaging. Whether it's a sizing issue or a change of heart, our team is dedicated to making your exchange or refund process as smooth as a calm sea.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing